Signing in
Which sign-in options are supported?
You can sign in with Google, with Apple, or with your phone number using a one-time code sent by SMS. You do not need a password.
My SMS code didn’t arrive
Codes usually arrive within a minute. Check that the phone number and country are correct (U.S. numbers are supported), then tap the option to resend. A code expires after a few minutes, so request a fresh one if it has been a while. If it still does not arrive, email us and we will sort it out.
Subscriptions and purchases
How do I restore a purchase?
Open Settings and choose Restore purchases, signed in to the same App Store or Google Play account you bought with. Your access is tied to that store purchase, so restoring brings it back on a new phone or after reinstalling.
I subscribed but don’t see my access on this account
Access follows the store purchase, not the way you sign in. If you bought on one account and are now signed in with another, use Restore purchases while signed in to the store account that paid, and your access will move to the account you are using in the app. If it still does not show up, email us and we will move it for you.
How do I cancel?
Subscriptions are billed by Apple or Google, so you cancel them there, not in the app:
- iPhone or iPad: Settings → your name → Subscriptions → Ready CDL → Cancel.
- Android: Play Store → profile → Payments & subscriptions → Subscriptions → Ready CDL → Cancel.
You keep access until the end of the period you already paid for.
Can I get a refund?
Refunds are handled by the store you purchased through — Apple or Google — under their refund policies. Email us if you need help figuring out the right steps.
Studying
What languages are available?
Questions and explanations are available in English and Spanish. You can switch language in the app; your progress carries across.
Practice versus exam mode
Practice shows the correct answer and an explanation after each question so you learn as you go. Exam mode mirrors the real test: timed, no answers until the end, then a score and a review of what you missed.
Why is AI Coach limited?
AI Coach has a usage limit that resets over time so it stays fast and free to run. If you reach the limit, it becomes available again after the reset.
Notifications
Study reminders and exam-date nudges can be turned on or off in Settings, and you can also control Ready CDL notifications from your phone’s own system settings at any time.
Your data and account
How do I delete my account?
You can delete your account and its data from inside the app in Settings. You can also delete it without the app at https://api.readycdl.ai/account/delete. Deletion is permanent and removes your progress and profile.
Privacy and terms
See our Privacy Policy for what we collect and why, and our Terms of Service for the rules of use.